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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kyle Olenick

October 2, 2024

5  out of  5
rating by Kyle Olenick
"Cristina was amazing, she reached out to me to review my coverage for an upcoming renewal and was able to increase my coverage while lowering my premiums"
We responded:
"Kyle, thank you for your wonderful review! I'm happy Cristina could assist you with your coverage and even lower your premiums. We appreciate your trust in our team and are always here to help with any future needs. - Daniel Lempesis - State Farm Insurance Agent, Jacksonville, FL"
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David B

August 9, 2024

5  out of  5
rating by David B
"Christina Herrera was wonderful, professional and most helpful. She listened diligently to my needs then skillfully provided my auto insurance needs. As a result, my vehicle is now covered by State farm instead of my previous company. Thanks Christina! You're awesome 👍🏼"
We responded:
"Hey David, Thanks for the awesome review! I'm glad Christina could help you with your auto insurance needs. She's truly professional and attentive. If you need anything else, we're here for you! - Daniel Lempesis - State Farm Insurance Agent, Jacksonville, FL"
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Chantal Salaun

August 2, 2024

5  out of  5
rating by Chantal Salaun
"Cristina was very helpful!!! She was able to get me better coverage at a better rate."
We responded:
"Hey Chantal! I'm so glad Cristina could help you get better coverage at a better rate! Thanks for sharing your experience with us! If you ever need anything else, feel free to reach out! - Daniel Lempesis - State Farm Insurance Agent, Jacksonville, FL"
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Vince Knight

July 9, 2024

5  out of  5
rating by Vince Knight
"Christina has been great thanks"
We responded:
"Thank you for your positive feedback, Vince! I'm glad Christina has been great in assisting you. We appreciate your kind words and are here for any insurance needs you may have in the future. Daniel Lempesis - State Farm Insurance Agent, Jacksonville, FL"
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Edward Benedix

May 15, 2024

5  out of  5
rating by Edward Benedix
"I just added a car to my policy. Christina was the representative that helped me. She was extremely professional. She worked with me to figure out the best way to setup my policy to save me money and get me the coverages that I needed. When I call the office in the future I will ask for her to help me."
We responded:
"Edward, I'm happy to hear about your positive experience with Christina! I'm pleased she provided professional service and helped you save money while getting the coverage you needed. We're grateful for your feedback and look forward to assisting you in the future! - Daniel Lempesis - State Farm Insurance Agent, Jacksonville, FL"
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Raven Pinaud

May 10, 2024

5  out of  5
rating by Raven Pinaud
"Christina has always been so amazing - this is our first renewal with State Farm and I’m kicking myself for not switching years ago! She’s so kind and thorough. She’s the first agent I’ve ever talked to that treated and thought of us as people instead of numbers/contracts. I truly feel like she has my families best interests at heart!"
We responded:
"Raven, we are glad that Christina provided such exceptional service during your first renewal with State Farm! We're pleased that she had your family's best interests at heart. Thank you for sharing your positive experience, and we look forward to assisting you further in the future!"
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Tanya Chong

May 7, 2024

5  out of  5
rating by Tanya Chong
"Christina is very patient and explains everything properly"
We responded:
"Tanya, I'm pleased to hear that Christina provided patient and thorough explanations during your visit. At our office, ensuring clear communication and understanding is a top priority. Thank you for recognizing Christina's dedication to exceptional service! If you have any further questions or insurance needs, feel free to reach out anytime. - Daniel Lempesis - State Farm Insurance Agent, Jacksonville, FL"
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Bill Krause

April 9, 2024

5  out of  5
rating by Bill Krause
"I called our local State Farm agent today regarding our car insurance premiums. Cristina was VERY HELPFUL!! 👍. Not only did she work out a better deal for us, the price was lower too! She took the time to take great care of us. That’s what good customer service is all about! 😃. Thanks Cristina"
We responded:
"Bill, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Cristina was able to do just that for you! We appreciate you putting your trust in our office to help protect what matters most. - Daniel Lempesis - State Farm Insurance Agent"
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Gabriela Flores

April 8, 2024

5  out of  5
rating by Gabriela Flores
"They are awesome! Very polite and professional."
We responded:
"Thank you for the positive feedback, Gabriela! We are pleased to hear that you found our team to be awesome, polite, and professional. Providing exceptional service is our priority, and we are grateful for your kind words. - Daniel Lempesis - State Farm Insurance Agent, Jacksonville, FL"
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Ginger Jarnagin

March 28, 2024

5  out of  5
rating by Ginger Jarnagin
"Christina phoned, we went over my policies and she came up with a way to save me money! She was very professional and a pleasure to talk with!"
We responded:
"Thank you, Ginger, for sharing your positive experience with our office! We are delighted to hear that Christina provided you with professional service and helped you save money on your policies. - Daniel Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Profile photo of Lou Rielli

Lou Rielli

February 13, 2024

5  out of  5
rating by Lou Rielli
"Christina was fantastic and did a fabulous job setting up my car insurance."
We responded:
"Thank you for the review, Lou! We are glad to hear that Christina was able to help you with your auto insurance policy."
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Kenneth Smith

December 7, 2023

5  out of  5
rating by Kenneth Smith
"All in this office are extremely helpful. The try their best to figure out what is best for you. Try them, they are the best I have ever dealt with, and that's saying a lot, since I am 74 years old!!!"
We responded:
"Kenneth, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback! At our office, ensuring outstanding insurance options for our policyholders is our primary focus, and we're delighted that you had a positive experience."
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donnie atkinson

November 28, 2023

5  out of  5
rating by donnie atkinson
"Thanks for your help!"
We responded:
"Donnie, thank you for the wonderful review!"
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Leslie Schaefer

November 6, 2023

5  out of  5
rating by Leslie Schaefer
"Professional, courteous and informative."
We responded:
"Wow, Leslie! Thanks for the positive review!"
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Wayne R

September 18, 2023

2  out of  5
rating by Wayne R
"Hew did NOTHING for me. No contact re recent incident in 47//22 and that cost me cancelled insurance. He sucked"
We responded:
"Hey Wayne, we apologize for your frustration. We do try and assist as much as we can when our customers have a claim but unfortunately most of it is handled outside of our office with the State Farm claims department. It looks like they spoke with you a few times regarding the accident but I apologize if they were not as much help as you were hoping. Please feel free to give us a call so we can review any concerns you may still have!"
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Mike M

June 29, 2023

5  out of  5
rating by Mike M
"Great service and great prices Ashton Marino did a great job on helping me and getting me switched over"
We responded:
"Mike, it was a joy working with you. Ashton is a wonderful member of our team, and we’re glad she was able to assist you with your insurance needs."
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Tar Poe

June 24, 2023

5  out of  5
rating by Tar Poe
"Sabrina were kind, patient, informative, and very knowledgeable!!She took the time to thoroughly explain us all the options and makes us feel comfortable.. highly recommended :)"
We responded:
"Tar, thank you for taking the time out of your day to leave us a review! We love hearing about how Sabrina provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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Alexandra Feddeler

May 18, 2023

5  out of  5
rating by Alexandra Feddeler
"Sabrina and Christina were kind, patient, informative, and very knowledgeable! They took the time to thoroughly explain all the options, give us time to reflect, and ensure we were comfortable with our insurance choices throughout the entire process. Highly recommend them and the office! 😊"
We responded:
"Hi, Alexandra! Thank you for the shoutout for Sabrina and Cristina! They are a vital part of the team and we appreciate how much they care about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"
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Madisson Giacometti

May 18, 2023

5  out of  5
rating by Madisson Giacometti
"Sabrina is so friendly and extremely helpful! I can tell she genuinely cares about her job and helping customers!"
We responded:
"Thanks for the kind words, Madison! We’re happy to hear Sabrina was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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karleigh strag

May 17, 2023

5  out of  5
rating by karleigh strag
"I called today because I’m looking for something more reasonable and affordable with my Income, Ashton was more than happy to help me find a payment plan that worked best for me! She was so sweet and patient, I was asking so many questions and she had the answers to all of them ! She’s great"
We responded:
"Karleigh, we’re so glad to hear how Ashton was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
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C W

May 17, 2023

5  out of  5
rating by C W
"The best around! Cristina went above and beyond to help me. They truly are like a good neighbor"
We responded:
"Thank you for sharing your experience with Cristina! We greatly appreciate you letting us be your good neighbor!"
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Rich Haskins

May 9, 2023

1  out of  5
rating by Rich Haskins
"Find another agent, make change requests online and they never process them. Make changes to auto and they say they will call you back to make the changes.. 8 months later still an issue went to a new agent"
We responded:
"Hi, Rich. We’re so glad you took the time to provide us with feedback. We try our best to provide exceptional customer service and if we fall short, we’d love the opportunity to remedy this situation. Please reach out to our office at any time."
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Debbie Ketchel

May 2, 2023

5  out of  5
rating by Debbie Ketchel
"I called today because I recently moved and wanted to update my address. Ashton was so sweet and very helpful. After everything was updated she informed me that my monthly payments would be considerably lower which made my day since I live on a fixed-income. Thank you so much Ashton 😊"
We responded:
"Thank you, Debbie, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Ashton, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Samad Ahad

May 1, 2023

5  out of  5
rating by Samad Ahad
"“5 🎖️Great people with dedication to their line of work”"
We responded:
"Thank you for the five-stars, Samad! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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kevin johnson

April 22, 2023

2  out of  5
rating by kevin johnson
"They never called me back. Edie Williams moved out but still owns the building. She was my agent and never informed me that she moved over 20 miles away. These guys might be good but I'm pretty much done with the State Farm GAMES!"
We responded:
"Hey Kevin, we are very sorry you had a tough experience with the last office that was here. Edie Williams has not owned this building since they moved out. You would need to call her office so they could help assist you. Please feel free to stop by or give us a call if you have any further questions!"