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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephanie Gerbec

July 2, 2025

5  out of  5
rating by Stephanie Gerbec
"Daniel Lempesis’ office is incredible. They’ve always taken care of me (and my family), and for the last eighteen years I’ve had insurance through them in some form or another. Whether it’s a quote for a new car, ongoing coverage or covering my belongings while I rent, or processing the rare claim, I never stress knowing they’ve got my back. On top of that, everyone is so kind, and so fast to respond, even after hours. I never dread reaching out. In a world where people are more numbers and stats these days, this office shows humanity and kindness; and that is irreplaceable. If you’re hemming and hawing, quit it. Call them."
We responded:
"Thank you so much, Stephanie! I'm delighted to know that our office has been able to support you and your family for the past eighteen years. It's wonderful to hear that our team's kindness and responsiveness have made a positive impact on your experience. We truly value the trust you've placed in us and are here whenever you need us. Let us know if there's anything else we can do for you!"
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Maliyah Gonzalez

July 1, 2025

5  out of  5
rating by Maliyah Gonzalez
"I had an amazing experience working with Kate at State Farm regarding life insurance. She was incredibly knowledgeable, patient, and made the entire process easy to understand. Kate took the time to answer all my questions and helped me find a policy that fit both my needs and my budget. Her professionalism and genuine care made a big difference—I never felt pressured, only supported. If you’re looking for someone who truly has your best interest at heart, I highly recommend reaching out to Kate!"
We responded:
"We’re grateful for your thoughtful feedback, Maliyah! It’s wonderful to know our team made the process clear and comfortable while addressing all your questions. Providing supportive and attentive assistance is very important to us, and we appreciate your kind words. Thank you for trusting us to help with your coverage!"
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Andrea Falvey

June 27, 2025

5  out of  5
rating by Andrea Falvey
"Communicative and helpful. Answers your questions and is very transparent."
We responded:
"Thank you, Andrea! I'm happy to know you found our communication and transparency helpful. Your satisfaction is important to us. If you have any more questions or need assistance, feel free to reach out anytime!"
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Jimmy Nolan

June 26, 2025

1  out of  5
rating by Jimmy Nolan
"Called to finalize a quote, they picked the phone up answered I told them I was trying to finalize a quote and hung up on me and will not answer the phone. Very unprofessional and very frustrating for a client to deal with."
We responded:
"Hey Mr. Nolan. First off we apologize for the phone disconnection. The representative you were speaking to had her system crash completely which disconnected your call. When you called back in she was in the process of getting her computer restarted and our other representatives were assisting other customers. Once she was up and running again she gave you a call back to help get your quote for you, but unfortunately you hung up on her. Technology sometimes isn’t our friend but we had no intentions of not providing you with a quote. That does us no good. We would love to have the opportunity to still assist you if you were willing. Please feel free to give us a call again so we can get you taken care of properly. "
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Mario Santis

June 23, 2025

5  out of  5
rating by Mario Santis
"Daniel and his team are great to work with. Cristina took such good care of me with my auto insurance and Katie jumped through a million hoops to help secure the right home insurance!"
We responded:
"Thank you for your review, Mario! I'm happy to hear that Cristina and Katie provided you with excellent service for your insurance needs. Our team is dedicated to making the process as smooth as possible for our customers. If there's anything else we can assist you with, just let us know!"
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John Baird

June 17, 2025

5  out of  5
rating by John Baird
"I’ve had State Farm insurance in the past and don’t remember why I changed. Christina was amazing and so very knowledgeable about auto and renter’s insurance. She offered advice which we were not aware of and saved us money. Most insurance companies would have sold us items we didn’t need just to make more money. Being on a fixed income, we appreciated her honesty and advice. I love being able to trust an agent, who has my interest in mind."
We responded:
"Thank you for your review, John! I'm happy to hear that Christina provided you with knowledgeable and honest advice, especially when it comes to saving money on your insurance. It's wonderful to know you feel confident and trust our team to have your best interests at heart. If you ever need further assistance, feel free to reach out!"
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James

June 12, 2025

5  out of  5
rating by James
"Cristina did an excellent job at explaining the different types of life policies I had available to me. Thank you!"
We responded:
"Thank you for your review, James. I'm happy to hear that Cristina was able to provide you with clear explanations about your life policy options. We appreciate your feedback and are here if you need any further assistance. Thanks for choosing us!"
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Super Story

May 13, 2025

5  out of  5
rating by Super Story
"I worked with Christina from this office. She was awesome and had my back the whole way through my switch to Statefarm. She was super helpful and her communication was awesome. She got me a much better rate, and saved me alot of money. I would rate this place 6 stars, if I could because of her."
We responded:
"Thank you so much for sharing your experience! I'm delighted to hear that Christina was able to assist you effectively and help you save money. It's wonderful to know that her communication made your transition smooth. If you ever have more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Tim Franklin

May 6, 2025

5  out of  5
rating by Tim Franklin
"Cristina is great she helped me out a lot."
We responded:
"Thank you, Tim, for sharing your experience! I'm happy to hear that Cristina was able to assist you effectively. Her dedication to helping our customers is truly appreciated."
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Karen Meadows

May 1, 2025

5  out of  5
rating by Karen Meadows
"Katie is wonderful. She is truthful and straight to the point. She was able to get me a great rate for 2 cars. Ill be paying less now than what i was paying Liberty Mutual for 1 car. Explains needed auto coverages very well and additional coverages if wanted."
We responded:
"Thank you, Karen, for sharing your experience! I'm happy to hear that Katie was able to assist you effectively and secure a great rate for your cars. It's great to know she provided clear explanations on your coverage options."
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Latiana Muhammad

April 24, 2025

5  out of  5
rating by Latiana Muhammad
"Kate was the best! I had State Farm in the past for car insurance and she followed up with me to see if I would be interested in coming back. I’m glad she contacted me because I was able to save money on my car insurance. I like how informative She was and how the process didn’t take long for me to get started. I was able to complete the process at work, and have coverage the same day!"
We responded:
"Thank you, Latiana, for sharing your experience! I'm happy to hear that Kate was able to assist you in returning to State Farm and help you save on your insurance. It's great that the process was smooth and efficient for you, even while at work. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Elaine Healy

April 21, 2025

5  out of  5
rating by Elaine Healy
"When I decided I needed to shop around for auto insurance I contacted State Farm because of a recommendation by a neighbor. Cristina was professional and pleasant! She asked me a lot of questions so that the appropriate coverage could be determined . Her quote, with a few beneficial adjustments to my current coverage, was significantly lower."
We responded:
"Thank you, Elaine, for sharing your experience! I'm glad Cristina could assist you with professionalism and care. It's wonderful to know that her efforts in tailoring your coverage resulted in a more favorable quote. If you have any further questions or need assistance, feel free to reach out to our office."
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Alexandria Butts

April 7, 2025

5  out of  5
rating by Alexandria Butts
"By far the BEST experience I’ve ever had with getting insurance and understanding what it even all entails! Kate is amazing and she made everything so extremely comprehensive for me, and was so professional yet kind and warm. I’m so excited about my new insurance plan and am so grateful for the kindness and patience!"
We responded:
"Thank you, Alexandria, for sharing your experience! I'm delighted to hear that Kate was able to make everything clear and provide such a warm and professional service. It's wonderful to know you're excited about your new insurance plan. If you have any questions or need further assistance, please feel free to reach out. We're here to help!"
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DEBRA SPIKES

April 3, 2025

5  out of  5
rating by DEBRA SPIKES
"Cristina helped set up my drive safe and save app, thank you !!!"
We responded:
"Thank you, Debra! I'm happy to hear Cristina was able to assist you with setting up your Drive Safe & Save app. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Christopher O’neill

March 31, 2025

5  out of  5
rating by Christopher O’neill
"I spoke with Kate this evening and she helped me with all of my insurance questions. I found her to be extremely helpful and informative."
We responded:
"Thank you, Christopher, for sharing your experience! I'm happy to hear that Kate was able to assist you with your insurance questions and provide the information you needed. Our team is always here to help, so feel free to reach out if you have any more questions in the future."
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carol cox

March 31, 2025

5  out of  5
rating by carol cox
"Needed a renter's policy asap. Kate answered all our questions and we had our policy by end of day. Great service. Thanks."
We responded:
"Thank you, Carol, for sharing your experience! I'm happy to hear that Kate was able to assist you promptly. We appreciate your kind words and are here for any future insurance needs or questions you may have."
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guy smith

March 27, 2025

5  out of  5
rating by guy smith
"This office has done a wonderful job keeping up with me and offering me opportunities to save large amounts of money! I can't recommend them highly enough!"
We responded:
"Thank you, Guy, for your fantastic feedback! I'm glad to hear that our office has been able to keep up with your needs and offer you valuable savings opportunities. Your recommendation means a lot to us. If you have any questions or need assistance in the future, feel free to reach out anytime!"
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B. Weir

March 7, 2025

5  out of  5
rating by B. Weir
"Just want to say I am highly impressed how this team has worked with me to make sure I have the best coverage. I worked with Cristina, she was very pleasant, helping, and very patient. The setup process went very smoothly. I will highly recommend 🤗 thank yoooouuuuuu!"
We responded:
"Thank you for your wonderful feedback! I'm happy to know that Cristina provided you with such a pleasant and smooth experience. Your recommendation means a lot to us. If you ever need any more assistance, feel free to reach out!"
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Bill Connelly

February 18, 2025

5  out of  5
rating by Bill Connelly
"Katie did a great job educating me on the different policies. I was able to make necessary changes to lower my bill. Would highly recommend. Thank You Katie!"
We responded:
"Thank you, Bill, for your feedback! I'm glad Katie could provide clarity on the policies and assist in lowering your bill. Your recommendation is greatly appreciated. If there's anything else you need, don't hesitate to contact us!"
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kingstonblacksnake P

February 3, 2025

5  out of  5
rating by kingstonblacksnake P
"Kate did an awesome job with informing me if diffrent options and was very patient and respectable thank you."
We responded:
"Thank you for sharing your experience! I'm glad to hear that Kate was able to provide you with detailed information and options while maintaining patience and respect. We appreciate your feedback and are here to assist with any other insurance needs or questions you may have."
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Mike Brenes Rockwell

January 27, 2025

5  out of  5
rating by Mike Brenes Rockwell
"Christina is the best and extremely thorough and knowledgeable 👍"
We responded:
"Thank you, Mike! I'm glad to hear that Christina's thoroughness and knowledge made a positive impact on your experience. We're grateful to have her as part of our team."
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Charlene Barton

January 20, 2025

5  out of  5
rating by Charlene Barton
"I am pleased to document here that I had the pleasure of being helped with bo t h auto and home insurance by Crisina Herrera, as my State Farm agent. Ms Herrera helped me thru difficult time and I am very pleased with my final policies. Thank you again."
We responded:
"Thank you, Charlene, for sharing your experience! I'm glad Cristina could assist with your auto and home insurance. If you have questions or need help, reach out to our office. We're here to help!"
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Richard Postlethwait

October 19, 2024

5  out of  5
rating by Richard Postlethwait
"Christina was knowledgeable, professional, and very nice. I would highly recommend her at Daniel Lempesis Agency"
We responded:
"Thank you, Richard, for your wonderful review! I'm glad to hear that Christina's knowledge, professionalism, and kindness made such a positive impression. We truly appreciate your recommendation and are always here to assist with any future needs. - Daniel Lempesis - State Farm Insurance Agent, Jacksonville, FL"
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Kyle Olenick

October 2, 2024

5  out of  5
rating by Kyle Olenick
"Cristina was amazing, she reached out to me to review my coverage for an upcoming renewal and was able to increase my coverage while lowering my premiums"
We responded:
"Kyle, thank you for your wonderful review! I'm happy Cristina could assist you with your coverage and even lower your premiums. We appreciate your trust in our team and are always here to help with any future needs. - Daniel Lempesis - State Farm Insurance Agent, Jacksonville, FL"
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David B

August 9, 2024

5  out of  5
rating by David B
"Christina Herrera was wonderful, professional and most helpful. She listened diligently to my needs then skillfully provided my auto insurance needs. As a result, my vehicle is now covered by State farm instead of my previous company. Thanks Christina! You're awesome 👍🏼"
We responded:
"Hey David, Thanks for the awesome review! I'm glad Christina could help you with your auto insurance needs. She's truly professional and attentive. If you need anything else, we're here for you! - Daniel Lempesis - State Farm Insurance Agent, Jacksonville, FL"