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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Latiana Muhammad

Latiana Muhammad

April 24, 2025

5  out of  5
rating by Latiana Muhammad
"Kate was the best! I had State Farm in the past for car insurance and she followed up with me to see if I would be interested in coming back. I’m glad she contacted me because I was able to save money on my car insurance. I like how informative She was and how the process didn’t take long for me to get started. I was able to complete the process at work, and have coverage the same day!"
We responded:
"Thank you, Latiana, for sharing your experience! I'm happy to hear that Kate was able to assist you in returning to State Farm and help you save on your insurance. It's great that the process was smooth and efficient for you, even while at work. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Elaine Healy

April 21, 2025

5  out of  5
rating by Elaine Healy
"When I decided I needed to shop around for auto insurance I contacted State Farm because of a recommendation by a neighbor. Cristina was professional and pleasant! She asked me a lot of questions so that the appropriate coverage could be determined . Her quote, with a few beneficial adjustments to my current coverage, was significantly lower."
We responded:
"Thank you, Elaine, for sharing your experience! I'm glad Cristina could assist you with professionalism and care. It's wonderful to know that her efforts in tailoring your coverage resulted in a more favorable quote. If you have any further questions or need assistance, feel free to reach out to our office."
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Alexandria Butts

April 7, 2025

5  out of  5
rating by Alexandria Butts
"By far the BEST experience I’ve ever had with getting insurance and understanding what it even all entails! Kate is amazing and she made everything so extremely comprehensive for me, and was so professional yet kind and warm. I’m so excited about my new insurance plan and am so grateful for the kindness and patience!"
We responded:
"Thank you, Alexandria, for sharing your experience! I'm delighted to hear that Kate was able to make everything clear and provide such a warm and professional service. It's wonderful to know you're excited about your new insurance plan. If you have any questions or need further assistance, please feel free to reach out. We're here to help!"
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DEBRA SPIKES

April 3, 2025

5  out of  5
rating by DEBRA SPIKES
"Cristina helped set up my drive safe and save app, thank you !!!"
We responded:
"Thank you, Debra! I'm happy to hear Cristina was able to assist you with setting up your Drive Safe & Save app. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Christopher O’neill

March 31, 2025

5  out of  5
rating by Christopher O’neill
"I spoke with Kate this evening and she helped me with all of my insurance questions. I found her to be extremely helpful and informative."
We responded:
"Thank you, Christopher, for sharing your experience! I'm happy to hear that Kate was able to assist you with your insurance questions and provide the information you needed. Our team is always here to help, so feel free to reach out if you have any more questions in the future."
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carol cox

March 31, 2025

5  out of  5
rating by carol cox
"Needed a renter's policy asap. Kate answered all our questions and we had our policy by end of day. Great service. Thanks."
We responded:
"Thank you, Carol, for sharing your experience! I'm happy to hear that Kate was able to assist you promptly. We appreciate your kind words and are here for any future insurance needs or questions you may have."
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guy smith

March 27, 2025

5  out of  5
rating by guy smith
"This office has done a wonderful job keeping up with me and offering me opportunities to save large amounts of money! I can't recommend them highly enough!"
We responded:
"Thank you, Guy, for your fantastic feedback! I'm glad to hear that our office has been able to keep up with your needs and offer you valuable savings opportunities. Your recommendation means a lot to us. If you have any questions or need assistance in the future, feel free to reach out anytime!"
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B. Weir

March 7, 2025

5  out of  5
rating by B. Weir
"Just want to say I am highly impressed how this team has worked with me to make sure I have the best coverage. I worked with Cristina, she was very pleasant, helping, and very patient. The setup process went very smoothly. I will highly recommend 🤗 thank yoooouuuuuu!"
We responded:
"Thank you for your wonderful feedback! I'm happy to know that Cristina provided you with such a pleasant and smooth experience. Your recommendation means a lot to us. If you ever need any more assistance, feel free to reach out!"
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Bill Connelly

February 18, 2025

5  out of  5
rating by Bill Connelly
"Katie did a great job educating me on the different policies. I was able to make necessary changes to lower my bill. Would highly recommend. Thank You Katie!"
We responded:
"Thank you, Bill, for your feedback! I'm glad Katie could provide clarity on the policies and assist in lowering your bill. Your recommendation is greatly appreciated. If there's anything else you need, don't hesitate to contact us!"
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kingstonblacksnake P

February 3, 2025

5  out of  5
rating by kingstonblacksnake P
"Kate did an awesome job with informing me if diffrent options and was very patient and respectable thank you."
We responded:
"Thank you for sharing your experience! I'm glad to hear that Kate was able to provide you with detailed information and options while maintaining patience and respect. We appreciate your feedback and are here to assist with any other insurance needs or questions you may have."
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Mike Brenes Rockwell

January 27, 2025

5  out of  5
rating by Mike Brenes Rockwell
"Christina is the best and extremely thorough and knowledgeable 👍"
We responded:
"Thank you, Mike! I'm glad to hear that Christina's thoroughness and knowledge made a positive impact on your experience. We're grateful to have her as part of our team."
Profile photo of Charlene Barton

Charlene Barton

January 20, 2025

5  out of  5
rating by Charlene Barton
"I am pleased to document here that I had the pleasure of being helped with bo t h auto and home insurance by Crisina Herrera, as my State Farm agent. Ms Herrera helped me thru difficult time and I am very pleased with my final policies. Thank you again."
We responded:
"Thank you, Charlene, for sharing your experience! I'm glad Cristina could assist with your auto and home insurance. If you have questions or need help, reach out to our office. We're here to help!"
Profile photo of Richard Postlethwait

Richard Postlethwait

October 19, 2024

5  out of  5
rating by Richard Postlethwait
"Christina was knowledgeable, professional, and very nice. I would highly recommend her at Daniel Lempesis Agency"
We responded:
"Thank you, Richard, for your wonderful review! I'm glad to hear that Christina's knowledge, professionalism, and kindness made such a positive impression. We truly appreciate your recommendation and are always here to assist with any future needs. - Daniel Lempesis - State Farm Insurance Agent, Jacksonville, FL"
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Kyle Olenick

October 2, 2024

5  out of  5
rating by Kyle Olenick
"Cristina was amazing, she reached out to me to review my coverage for an upcoming renewal and was able to increase my coverage while lowering my premiums"
We responded:
"Kyle, thank you for your wonderful review! I'm happy Cristina could assist you with your coverage and even lower your premiums. We appreciate your trust in our team and are always here to help with any future needs. - Daniel Lempesis - State Farm Insurance Agent, Jacksonville, FL"
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David B

August 9, 2024

5  out of  5
rating by David B
"Christina Herrera was wonderful, professional and most helpful. She listened diligently to my needs then skillfully provided my auto insurance needs. As a result, my vehicle is now covered by State farm instead of my previous company. Thanks Christina! You're awesome 👍🏼"
We responded:
"Hey David, Thanks for the awesome review! I'm glad Christina could help you with your auto insurance needs. She's truly professional and attentive. If you need anything else, we're here for you! - Daniel Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Profile photo of Chantal Salaun

Chantal Salaun

August 2, 2024

5  out of  5
rating by Chantal Salaun
"Cristina was very helpful!!! She was able to get me better coverage at a better rate."
We responded:
"Hey Chantal! I'm so glad Cristina could help you get better coverage at a better rate! Thanks for sharing your experience with us! If you ever need anything else, feel free to reach out! - Daniel Lempesis - State Farm Insurance Agent, Jacksonville, FL"
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Vince Knight

July 9, 2024

5  out of  5
rating by Vince Knight
"Christina has been great thanks"
We responded:
"Thank you for your positive feedback, Vince! I'm glad Christina has been great in assisting you. We appreciate your kind words and are here for any insurance needs you may have in the future. Daniel Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Profile photo of Edward Benedix

Edward Benedix

May 15, 2024

5  out of  5
rating by Edward Benedix
"I just added a car to my policy. Christina was the representative that helped me. She was extremely professional. She worked with me to figure out the best way to setup my policy to save me money and get me the coverages that I needed. When I call the office in the future I will ask for her to help me."
We responded:
"Edward, I'm happy to hear about your positive experience with Christina! I'm pleased she provided professional service and helped you save money while getting the coverage you needed. We're grateful for your feedback and look forward to assisting you in the future! - Daniel Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Profile photo of Raven Pinaud

Raven Pinaud

May 10, 2024

5  out of  5
rating by Raven Pinaud
"Christina has always been so amazing - this is our first renewal with State Farm and I’m kicking myself for not switching years ago! She’s so kind and thorough. She’s the first agent I’ve ever talked to that treated and thought of us as people instead of numbers/contracts. I truly feel like she has my families best interests at heart!"
We responded:
"Raven, we are glad that Christina provided such exceptional service during your first renewal with State Farm! We're pleased that she had your family's best interests at heart. Thank you for sharing your positive experience, and we look forward to assisting you further in the future!"
Profile photo of Tanya Chong

Tanya Chong

May 7, 2024

5  out of  5
rating by Tanya Chong
"Christina is very patient and explains everything properly"
We responded:
"Tanya, I'm pleased to hear that Christina provided patient and thorough explanations during your visit. At our office, ensuring clear communication and understanding is a top priority. Thank you for recognizing Christina's dedication to exceptional service! If you have any further questions or insurance needs, feel free to reach out anytime. - Daniel Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Profile photo of Bill Krause

Bill Krause

April 9, 2024

5  out of  5
rating by Bill Krause
"I called our local State Farm agent today regarding our car insurance premiums. Cristina was VERY HELPFUL!! 👍. Not only did she work out a better deal for us, the price was lower too! She took the time to take great care of us. That’s what good customer service is all about! 😃. Thanks Cristina"
We responded:
"Bill, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Cristina was able to do just that for you! We appreciate you putting your trust in our office to help protect what matters most. - Daniel Lempesis - State Farm Insurance Agent"
Profile photo of Gabriela Flores

Gabriela Flores

April 8, 2024

5  out of  5
rating by Gabriela Flores
"They are awesome! Very polite and professional."
We responded:
"Thank you for the positive feedback, Gabriela! We are pleased to hear that you found our team to be awesome, polite, and professional. Providing exceptional service is our priority, and we are grateful for your kind words. - Daniel Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Profile photo of Ginger Jarnagin

Ginger Jarnagin

March 28, 2024

5  out of  5
rating by Ginger Jarnagin
"Christina phoned, we went over my policies and she came up with a way to save me money! She was very professional and a pleasure to talk with!"
We responded:
"Thank you, Ginger, for sharing your positive experience with our office! We are delighted to hear that Christina provided you with professional service and helped you save money on your policies. - Daniel Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Profile photo of Lou Rielli

Lou Rielli

February 13, 2024

5  out of  5
rating by Lou Rielli
"Christina was fantastic and did a fabulous job setting up my car insurance."
We responded:
"Thank you for the review, Lou! We are glad to hear that Christina was able to help you with your auto insurance policy."
Profile photo of Kenneth Smith

Kenneth Smith

December 7, 2023

5  out of  5
rating by Kenneth Smith
"All in this office are extremely helpful. The try their best to figure out what is best for you. Try them, they are the best I have ever dealt with, and that's saying a lot, since I am 74 years old!!!"
We responded:
"Kenneth, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback! At our office, ensuring outstanding insurance options for our policyholders is our primary focus, and we're delighted that you had a positive experience."